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FAQ - Taj Musical Store

Frequently Asked

Frequently Asked Questions

We hope these FAQs have addressed some of your questions. If you need further assistance, don’t hesitate to contact us. Our team is here to provide you with exceptional service and help you find the perfect musical instrument.

To place an order, simply browse our collection on the Taj Musical Store website and click on the desired product. Add it to your cart, review your order, and proceed to checkout. Follow the prompts to provide your shipping information and complete the payment process. Once your order is confirmed, we will process it and ship it to you.

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), debit cards, UPI (Unified Payments Interface), and NetBanking. Choose your preferred payment option during checkout.

Currently, we primarily cater to customers within India. If you are interested in placing an international order, please reach out to us via email at “contact@tajmusicalstore.com” Our team will assess the feasibility and provide you with further instructions.

We strive to process and ship orders as quickly as possible. Processing times may vary depending on the specific product and order volume. Once your order is processed, shipping times will depend on the destination and shipping method chosen during checkout. You can track your order using the provided tracking number.

We want you to be completely satisfied with your purchase from Taj Musical Store. If you receive a damaged or defective product, please contact us within seven (7) days of receiving your order, and we will assist you with a return or exchange. For non-defective products, returns or exchanges may be accepted at our discretion within fourteen (14) days of receiving the order.

We aim to process orders promptly, so changes or cancellations may not always be possible. If you need to modify or cancel your order, please contact us as soon as possible, and we will do our best to accommodate your request.

Yes, we offer instrument repair services to help you restore and maintain your musical instruments. Additionally, we can discuss customization options to meet your specific requirements. Please reach out to us with details about your instrument and repair/customization needs, and our team will provide further assistance.

If you have any additional questions, concerns, or inquiries, you can reach out to us through the following channels:
- Email: tajmusicalstore1365@gmail.com
- Phone: +91- 8448119551, +91-9811841365
- Live Chat: Visit our website and click on the chat icon in the bottom corner to connect with a representative during business hours.